High-Touch Customer Service

High-Touch Customer Service and Field Support

CVD Equipment has garnered a reputation for delivering exceptional process solutions and systems with high- touch customer service and high-level field support to match.

Our commitment to high-touch customer service and field support is what differentiates CVD Equipment Corporation. We deliver the level of client support and experience our customers are looking for. High-touch customer service allows for a customized approach to client support. With onsite presence for site survey, installation coordination and field acceptance, we offer comprehensive plans that vary in levels of service support for diverse business models and operations:

NRTL/UL/CE Certification Available

Initial Start-Up Support and On-Site Training

Continuous Improvement Programs and Support

Warranty Response & Remote Capability

Help Desk Support & Customized Service Contract Plans

Customized Site Support Contracts
– Spares and Consumables
– Preventative Maintenance
– Site Personnel Contracts

High Touch Customer Service

CVDE’s has a longstanding history of service for customers with demanding material performance requirements. We deliver satisfaction through active customer engagement, on-time delivery, meeting specifications and excellent customer support.

About Us

Over 40 years of expertise in CVD and thermal process equipment design and manufacturing.
enabling tomorrow’s technologies ™ ”